{"id":231,"date":"2018-10-17T00:12:46","date_gmt":"2018-10-17T00:12:46","guid":{"rendered":"https:\/\/hotlineit.launchmedigital.com\/?page_id=231"},"modified":"2020-06-17T04:39:19","modified_gmt":"2020-06-17T04:39:19","slug":"managed-it-services","status":"publish","type":"page","link":"https:\/\/staging.hotlineit.com\/managed-it-services\/","title":{"rendered":"IT Services"},"content":{"rendered":"<h1>\n\t\tManaged IT Services<br> to be proud of\n\t<\/h1>\n\t<p>Our managed services model outsources your IT management to keep your IT (and your lights) on, proactively monitor for issues and bugs, and prevent downtime and outages. Save your inhouse IT from overwhelm and never miss a backup or a patch again.<\/p>\n\t<p><strong>We&#8217;re proud to showcase our impressive customer satisfaction score.<\/strong><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotlineit.com\/wp-content\/uploads\/2018\/10\/managed-it-services-1.svg\" alt=\"Managed IT services\" itemprop=\"image\" height=\"100%\" width=\"100%\" title=\"Managed IT services\" onerror=\"this.style.display='none'\"  \/>\n<h2>\n\t\tFROM BREAK-FIX TO MANAGED SERVICES <br>Direct Access to IT Support\n\t<\/h2>\n\t<p>Take away the layers stopping your staff from getting on with their job. Give them access to unlimited phone and remote support to boost business efficiency and decrease unnecessary costs (and frustration).<\/p>\n<h3>\n\t\tStart With the Basics\n\t<\/h3>\n    <ul>\n            <li>State-of-the-art ticket system and customer portal<\/li>\n            <li>Phone, email and portal remote business hours support<\/li>\n            <li>Fast and efficient analytics reporting<\/li>\n            <li>24\/7 monitoring<\/li>\n            <li>Levels 1, 2 &#038; 3 support<\/li>\n            <li>Dedicated relationship management<\/li>\n            <li>IT strategy meetings<\/li>\n            <li>Microsoft Windows support and patching<\/li>\n            <li>Network administration<\/li>\n            <li>Root-cause reporting<\/li>\n            <li>Preventative and general maintenance of all managed devices<\/li>\n            <li>Hardware and software implementation consulting<\/li>\n            <li>Standard Operating Environment (SOE)<\/li>\n            <li>Managed anti-virus &#038; backups<\/li>\n            <li>Basic web hosting<\/li>\n            <li>Basic DNS Hosting<\/li>\n            <li>Back up management<\/li>\n            <li>Replacement of existing workstation hardware or peripherals failure (labour)<\/li>\n        <\/ul>\n<h3>\n\t\tStart your managed services journey with a FREE network audit\n\t<\/h3>\n\t\t\t<a href=\"http:\/\/hotlineit.com\/audit\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tBOOK NOW\n\t\t\t\t\t<\/a>\n<h2>\n\t\tSAVE YOUR IT TEAM FROM OVERWHELM <br>With a managed services model\n\t<\/h2>\n\t\t\tDIAL IT UP\t\t\n\t\t\tOUR MANAGED SERVICES\t\t\n\t\t\t\tDIAL IT UP\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotlineit.com\/wp-content\/uploads\/2018\/10\/optional-extras.svg\" alt=\"IT Support optional extras\" \/>\n\t\t\t\t\t<h3>Add the optional MSP extras when you need them:<\/h3>\n\t\t\t\t\t<ul>\n<li>Exchange\/SQL support<\/li>\n<li>Microsoft Office 365 support<\/li>\n<li>Onsite technical staffing solutions<\/li>\n<li>Mobile device management<\/li>\n<li>Preventative maintenance after hours<\/li>\n<li>After hours phone support<\/li>\n<li>After hours bundles \u2013 5 &amp; 10 hours<\/li>\n<li>Support for third-party business applications<\/li>\n<li>Managed firewall<\/li>\n<li>Vendor management (software\/hardware)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/hotlineit.com\/contact\/\" role=\"button\">\n\t\t\t\t\t\tCONTACT US TODAY\n\t\t\t\t\t<\/a>\n\t\t\t\tOUR MANAGED SERVICES\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotlineit.com\/wp-content\/uploads\/2018\/10\/managed-it-services-1.svg\" alt=\"Managed IT services\" \/>\n\t\t\t\t\t<h3>Add the optional MSP extras when you need them:<\/h3>\n\t\t\t\t\t<ol>\n<li>Options for remote and in-house IT support<\/li>\n<li>24\/7 local support<\/li>\n<li>Dial services up and down as needed<\/li>\n<li>IT specialists to act as your cloud, security, telephony and communications teams<\/li>\n<li>Get to know your business for customised solutions<\/li>\n<li>Focus on efficiency and boosting productivity<\/li>\n<li>Ready to help your business grow<\/li>\n<li>Extended hardware warranty for longer lifespan (and faster response times)<\/li>\n<li>Local hardware replacement guarantee<\/li>\n<li>Backup and disaster recovery specialists with instant restore<\/li>\n<li>Access to best-fit Cloud PBX solutions scalable for business growth<\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/hotlineit.com\/contact\/\" role=\"button\">\n\t\t\t\t\t\tCONTACT US TODAY\n\t\t\t\t\t<\/a>\n<h2>\n\t\tTestimonials <br>What Our Clients Have To Say\n\t<\/h2>\n\n<h2>\n\t\tReady to get started? <br>Contact Us Today\n\t<\/h2>\n\t<p>We\u2019ll dive deep into your IT goals, review your current systems, identify risks and provide you a game plan to follow moving forward.<\/p>\n\t\t\t<a href=\"https:\/\/hotlineit.com\/contact-us\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tGET IN TOUCH\n\t\t\t\t\t<\/a>\n","protected":false},"excerpt":{"rendered":"<p>Managed IT Services to be proud of Our managed services model outsources your IT management to keep your IT (and your lights) on, proactively monitor for issues and bugs, and prevent downtime and outages. Save your inhouse IT from overwhelm and never miss a backup or a patch again. We&#8217;re proud to showcase our impressive &#8230; <a title=\"IT Services\" class=\"read-more\" href=\"https:\/\/staging.hotlineit.com\/managed-it-services\/\" aria-label=\"More on IT Services\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managed IT Services | Managed IT Support | Hotline IT<\/title>\n<meta name=\"description\" content=\"Our managed IT services keep your IT running. We monitor for issues, bugs &amp; prevent downtime &amp; outages. 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