{"id":1127,"date":"2019-09-18T01:03:46","date_gmt":"2019-09-18T01:03:46","guid":{"rendered":"https:\/\/hotlineit.com\/?p=1127"},"modified":"2019-09-18T03:31:56","modified_gmt":"2019-09-18T03:31:56","slug":"what-to-look-for-in-business-grade-nbn","status":"publish","type":"post","link":"https:\/\/staging.hotlineit.com\/what-to-look-for-in-business-grade-nbn\/","title":{"rendered":"What to look for in business grade nBN"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">What to look out for when considering NBN for your business.<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">The devil is in the detail<\/h3>\n\n\n\n<p>Aside from security, the most common conversation subject with customers at the moment is regarding the NBN. You know, the promise of limitless data, ludicrous speed (to quote \u2018Dark Helmet\u2019 from the movie Spaceballs), all at really cheap prices. As is usually the case, the devil is in the detail and it\u2019s causing quite a lot of problems for businesses. Particularly small to medium ones.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Let\u2019s start with what\u2019s happening.<\/h3>\n\n\n\n<p>The NBN network is replacing the old phone network, right across Australia. They\u2019re connecting roughly 20,000 locations per DAY and as a result, the old copper phone lines are being disconnected. You do have some time to switch, but a project of this size doesn\u2019t make sure you are swapped over. They publish dates and then they action. So from the time the NBN becomes available in your area, you have roughly 18 months before the traditional phone lines (which includes things like wired monitoring alarms, traditional phone lines ADSL and other internet services delivered over phone lines) are turned off. For good. Can you opt out? No.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">So, what does this mean for internet connections?<\/h3>\n\n\n\n<p>Simply put, most businesses need a new internet connection that runs on 1 of 3 infrastructure networks: NBN, Fibre or wireless. For now, I\u2019m just going to focus on NBN, because that\u2019s where I believe there is a lot of misinformation or at least lack of clarity. We\u2019ve all seen the super fast, super cheap NBN plans. 100Mb\/40Mb with unlimited data for under $100 a month. This is a residential grade product. The service is classed as \u201cgeneral internet\u201d and Internet Service Providers (ISPs) use a thing called \u201ccontention ratio\u201d to sell it so cheap. Basically, they over subscribe and hope not everyone is using it at the same time. Will you get a 100Mb download speed? Sure, sometimes. Maybe. No promises. As a comparison, a proper, business class of traffic with guaranteed 1:1 contention ratio is about 3 times the price of the residential product. That should give you an idea of what kind of guarantees you\u2019re getting with that cheap plan.<\/p>\n\n\n\n<p>The other problem is the Service Level Agreement (SLA). Basically, the standard SLA for the general internet class of traffic is \u201cbest effort\u201d. That can mean days. Or weeks. Without you having any recourse.<\/p>\n\n\n\n<p>There are some providers out there that will offer a \u201cbusiness grade\u201d 100\/40 connection, us included. This \u201cenhanced SLA\u201d general internet connection offers better contention ratios, a guarantee around restoration dates and is a good option for lost cost fast internet. But understand that this is still not a GUARANTEED speed. For mission critical connections, there are other options that I won\u2019t go in to here.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What about phones?<\/h3>\n\n\n\n<p>If you\u2019re still using landlines, you\u2019ll need to switch them over to a voice over IP system (VoIP). There\u2019s actually good news here, because it means you don\u2019t need to manage your own phone system. For most businesses, a virtual phone system provides all the usual functions such as hunt groups, conferencing, transferring etc, for a fraction of the price of a traditional system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the main takeaway?<\/h3>\n\n\n\n<p>If you\u2019re on top of all of this, then fantastic, you will transfer to a suitable new connection and phone system without interruption. Just remember to leave plenty of time as carriers often have lead times before connections are delivered and working. If you\u2019re not across this, you need to be or you may end up disconnected, or on an unsuitable connection and wasting time on the phone to an unhelpful call center. Installations, new networking hardware, security and telephone number porting, all need to be organized.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">A final word:<\/h4>\n\n\n\n<p>Be careful of scammers!! This is the perfect mix of urgency, confusion and necessity that criminals love. They know you have to do something and they know you could be confused and an easy target. Talk to someone you trust. If you\u2019re not sure who that is, give us a call at&nbsp;<a href=\"https:\/\/hotlineit.com\/contact-us\/\"><strong>HotlineIT<\/strong><\/a><strong>&nbsp;<\/strong>and we will point you in the right direction.<\/p>\n\n\n\n<p>Jason LeGuier is CEO of Hotline IT Pty Ltd<br><br>Reproduced from the <a rel=\"noreferrer noopener\" aria-label=\"HRIA newsletter (opens in a new tab)\" href=\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/\" target=\"_blank\">HRIA newsletter<\/a> with their permission.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What to look out for when considering NBN for your business. The devil is in the detail Aside from security, the most common conversation subject with customers at the moment is regarding the NBN. You know, the promise of limitless data, ludicrous speed (to quote \u2018Dark Helmet\u2019 from the movie Spaceballs), all at really cheap &#8230; <a title=\"What to look for in business grade nBN\" class=\"read-more\" href=\"https:\/\/staging.hotlineit.com\/what-to-look-for-in-business-grade-nbn\/\" aria-label=\"More on What to look for in business grade nBN\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":1128,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What to Look for in Business Grade NBN<\/title>\n<meta name=\"description\" content=\"Business Grade NBN - the promise of limitless data, ludicrous speed, at really cheap prices. As is usually the case, the devil is in the detail and it\u2019s causing a lot of problems for businesses.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What to Look for in Business Grade NBN - HotlineIT\" \/>\n<meta property=\"og:description\" content=\"Business Grade NBN - the promise of limitless data, ludicrous speed, at really cheap prices. As is usually the case, the devil is in the detail and it\u2019s causing a lot of problems for businesses.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotline IT\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-18T01:03:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-09-18T03:31:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"664\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Hotline IT Staff\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hotline IT Staff\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/staging.hotlineit.com\/what-to-look-for-in-business-grade-nbn\/\"},\"author\":{\"name\":\"Hotline IT Staff\",\"@id\":\"https:\/\/staging.hotlineit.com\/#\/schema\/person\/60309ccdd137c6e95cb566c980a2d07c\"},\"headline\":\"What to look for in business grade nBN\",\"datePublished\":\"2019-09-18T01:03:46+00:00\",\"dateModified\":\"2019-09-18T03:31:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/staging.hotlineit.com\/what-to-look-for-in-business-grade-nbn\/\"},\"wordCount\":727,\"publisher\":{\"@id\":\"https:\/\/staging.hotlineit.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg\",\"articleSection\":[\"Communications\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/staging.hotlineit.com\/what-to-look-for-in-business-grade-nbn\/\",\"url\":\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/\",\"name\":\"What to Look for in Business Grade NBN\",\"isPartOf\":{\"@id\":\"https:\/\/staging.hotlineit.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg\",\"datePublished\":\"2019-09-18T01:03:46+00:00\",\"dateModified\":\"2019-09-18T03:31:56+00:00\",\"description\":\"Business Grade NBN - the promise of limitless data, ludicrous speed, at really cheap prices. As is usually the case, the devil is in the detail and it\u2019s causing a lot of problems for businesses.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#primaryimage\",\"url\":\"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg\",\"contentUrl\":\"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg\",\"width\":1000,\"height\":664,\"caption\":\"NBN logo\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/staging.hotlineit.com\/#website\",\"url\":\"https:\/\/staging.hotlineit.com\/\",\"name\":\"Hotline IT\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/staging.hotlineit.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/staging.hotlineit.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/staging.hotlineit.com\/#organization\",\"name\":\"Hotline IT\",\"url\":\"https:\/\/staging.hotlineit.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/staging.hotlineit.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2018\/10\/HotlineIT-logo-tagline.svg\",\"contentUrl\":\"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2018\/10\/HotlineIT-logo-tagline.svg\",\"width\":1,\"height\":1,\"caption\":\"Hotline IT\"},\"image\":{\"@id\":\"https:\/\/staging.hotlineit.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/staging.hotlineit.com\/#\/schema\/person\/60309ccdd137c6e95cb566c980a2d07c\",\"name\":\"Hotline IT Staff\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/staging.hotlineit.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/99f0492d73d3f156919f589ae7ef3c9f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/99f0492d73d3f156919f589ae7ef3c9f?s=96&d=mm&r=g\",\"caption\":\"Hotline IT Staff\"},\"url\":\"https:\/\/staging.hotlineit.com\/author\/hotline-it-staff\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What to Look for in Business Grade NBN","description":"Business Grade NBN - the promise of limitless data, ludicrous speed, at really cheap prices. As is usually the case, the devil is in the detail and it\u2019s causing a lot of problems for businesses.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"What to Look for in Business Grade NBN - HotlineIT","og_description":"Business Grade NBN - the promise of limitless data, ludicrous speed, at really cheap prices. As is usually the case, the devil is in the detail and it\u2019s causing a lot of problems for businesses.","og_url":"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/","og_site_name":"Hotline IT","article_published_time":"2019-09-18T01:03:46+00:00","article_modified_time":"2019-09-18T03:31:56+00:00","og_image":[{"width":1000,"height":664,"url":"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg","type":"image\/jpeg"}],"author":"Hotline IT Staff","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Hotline IT Staff","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#article","isPartOf":{"@id":"https:\/\/staging.hotlineit.com\/what-to-look-for-in-business-grade-nbn\/"},"author":{"name":"Hotline IT Staff","@id":"https:\/\/staging.hotlineit.com\/#\/schema\/person\/60309ccdd137c6e95cb566c980a2d07c"},"headline":"What to look for in business grade nBN","datePublished":"2019-09-18T01:03:46+00:00","dateModified":"2019-09-18T03:31:56+00:00","mainEntityOfPage":{"@id":"https:\/\/staging.hotlineit.com\/what-to-look-for-in-business-grade-nbn\/"},"wordCount":727,"publisher":{"@id":"https:\/\/staging.hotlineit.com\/#organization"},"image":{"@id":"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#primaryimage"},"thumbnailUrl":"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg","articleSection":["Communications"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/staging.hotlineit.com\/what-to-look-for-in-business-grade-nbn\/","url":"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/","name":"What to Look for in Business Grade NBN","isPartOf":{"@id":"https:\/\/staging.hotlineit.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#primaryimage"},"image":{"@id":"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#primaryimage"},"thumbnailUrl":"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg","datePublished":"2019-09-18T01:03:46+00:00","dateModified":"2019-09-18T03:31:56+00:00","description":"Business Grade NBN - the promise of limitless data, ludicrous speed, at really cheap prices. As is usually the case, the devil is in the detail and it\u2019s causing a lot of problems for businesses.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.hireandrentalnews.com.au\/nbn-for-your-business\/#primaryimage","url":"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg","contentUrl":"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2019\/09\/nbn-logo.jpg","width":1000,"height":664,"caption":"NBN logo"},{"@type":"WebSite","@id":"https:\/\/staging.hotlineit.com\/#website","url":"https:\/\/staging.hotlineit.com\/","name":"Hotline IT","description":"","publisher":{"@id":"https:\/\/staging.hotlineit.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/staging.hotlineit.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/staging.hotlineit.com\/#organization","name":"Hotline IT","url":"https:\/\/staging.hotlineit.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/staging.hotlineit.com\/#\/schema\/logo\/image\/","url":"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2018\/10\/HotlineIT-logo-tagline.svg","contentUrl":"https:\/\/staging.hotlineit.com\/wp-content\/uploads\/2018\/10\/HotlineIT-logo-tagline.svg","width":1,"height":1,"caption":"Hotline IT"},"image":{"@id":"https:\/\/staging.hotlineit.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/staging.hotlineit.com\/#\/schema\/person\/60309ccdd137c6e95cb566c980a2d07c","name":"Hotline IT Staff","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/staging.hotlineit.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/99f0492d73d3f156919f589ae7ef3c9f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/99f0492d73d3f156919f589ae7ef3c9f?s=96&d=mm&r=g","caption":"Hotline IT Staff"},"url":"https:\/\/staging.hotlineit.com\/author\/hotline-it-staff\/"}]}},"_links":{"self":[{"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/posts\/1127"}],"collection":[{"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/comments?post=1127"}],"version-history":[{"count":0,"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/posts\/1127\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/media\/1128"}],"wp:attachment":[{"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/media?parent=1127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/categories?post=1127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.hotlineit.com\/wp-json\/wp\/v2\/tags?post=1127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}