What is Trending in IT, Quarter One, 2018

web-design-trends-2018

Staying Ahead of Business IT Trends The technology space moves so fast it can be hard to keep up with the latest business IT trends. With the introduction of the Data Breach laws in February this year, Cyber-security is a hot topic of conversation. Whilst the risks and exposures to cyber-crime has not changed much … Read more

How to Protect Company Data

taking stress out of IT

Since the start of the 21st century, technology has been growing exponentially. As stated in Tom Friedman’s book The World is Flat, technology makes the world a smaller place and levels the playing field in terms of commerce and industry. With new businesses rising every minute, the need for technological growth and security doubles in … Read more

How Cloud Based Phone Technology is Driving Business

Cloud Based Phones

Cloud based technology is driving many businesses, by offering far more affordable solutions. One area that has been lacking innovation has been the business phone system (PBX). But what is a cloud based phone system? Traditional business phone systems have a box on the wall, telephone lines and handsets for the users. They are generally … Read more

3 Etiquette Tips for Job Seekers and Employers

etiquette for job seekers and employers

In twenty five plus years of my working life, I have both recruited and applied for many jobs. During these experiences on both sides of the table, I have encountered many failures of good manners that continue to frustrate me, both as an employer and from the feedback of friends and family job seekers. Job … Read more

ADA NSW Case Study

ada nsw

THE AUSTRALIAN DENTAL ASSOCIATION’S (NSW) SUCCESSFUL PARTNERSHIP WITH HOTLINE IT. The Australian Dental Association (NSW Branch) and Hotline IT (formally Hotline Support) have had a successful business relationship since 1998. During this time, we have created many new Technology based solutions, that has enabled the ADA NSW to become the leader in membership services delivery. … Read more

IT Disaster Recovery Guide For Businesses

Business back up

The time it takes to get your business back up and running after an event is critical. Every day lost increases the likely hood of business failure.  According to the Federal Emergency Aid Agency (FEMA), 71% of business are no longer operating just 2 years after a disaster. Smaller businesses, who are less likely to … Read more

Five Reasons Why Your Business Should Move to The Cloud

5 reasons why business should move to the cloud

The cloud is technology that has the potential to take your company’s efficiency to new levels. For many small business owners, running their operations in the cloud means they can access their data from anywhere, on any device at any time; this is only a small benefit of using the cloud. Here are five advantages of cloud … Read more

A Krack in WI-FI Security: Wi-Fi Security Tips for Your Business

securing wifi against hackers

Wi-Fi Security Tips from Hotline IT Nearly every device we use has Wi-Fi capabilities – from smartphones to laptops, iPads and TVs. The security protocol WPA2 – the norm for Wi-Fi password security worldwide can be compromised. It’s fact. This means hackers can potentially exploit the comprise in the code and inject malware such as … Read more

Big Banks on a Mission to Save Money by Outsourcing Network Security

big banks on a mission to save money

It has been publicly stated that Commonwealth Bank is currently seeking to shift quite a significant chunk of its information technology division elsewhere. Particularly, it is looking at outsourcing network security operations to reduce costs due to a growing scandal over its ability to evaluate and report on suspicious transactions. The major financial player is seeking … Read more